{"id":1786,"date":"2021-12-07T10:11:13","date_gmt":"2021-12-07T10:11:13","guid":{"rendered":"https:\/\/bvimedical.com\/us\/?page_id=1786"},"modified":"2025-06-06T09:20:31","modified_gmt":"2025-06-06T13:20:31","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.bvimedical.com\/us\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; el_class=&#8221;procedure-hero&#8221;][vc_column][vc_single_image image=&#8221;5102&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; el_class=&#8221;no-mb infinite-image desktop-image&#8221;][vc_single_image image=&#8221;5101&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; el_class=&#8221;no-mb infinite-image mobile-image&#8221;][vc_custom_heading text=&#8221;Customer Service&#8221; font_container=&#8221;tag:h1|text_align:left|color:%23ffffff|line_height:1&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_raw_html el_class=&#8221;no-mb&#8221;]JTNDaDYlMjBjbGFzcyUzRCUyMmhlYWQtYnJlYWRjcnVtYiUyMiUzRSUzQ2ElMjBocmVmJTNEJTIyJTJGJTIyJTNFSG9tZSUzQyUyRmElM0UlMjAlMkYlMjBDdXN0b21lciUyMFNlcnZpY2UlM0MlMkZoNiUzRQ==[\/vc_raw_html][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1693229846704{background-color: #ffffff !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_row_inner css=&#8221;.vc_custom_1693229872354{margin-bottom: 20px !important;}&#8221;][vc_column_inner el_class=&#8221;customer-info-tab&#8221;][vc_custom_heading text=&#8221;Customer support&#8221; font_container=&#8221;tag:h3|font_size:28|text_align:left|color:%23003865|line_height:1&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_raw_html el_class=&#8221;accordion-container&#8221;]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[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner el_class=&#8221;customer-info-tab&#8221;][vc_custom_heading text=&#8221;Endo Optiks Technical Support&#8221; font_container=&#8221;tag:h3|font_size:28|text_align:left|color:%23003865|line_height:1&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_raw_html el_class=&#8221;accordion-container&#8221;]JTNDcCUzRSUzQ2IlM0VQaG9uZSUzQSUzQyUyRmIlM0UlMjAlM0NhJTIwaHJlZiUzRCUyMnRlbCUzQSUyQjE3MzI1MzA2NzYyJTIyJTNFJTJCMSUyMDczMiUyMDUzMCUyMDY3NjIlM0MlMkZhJTNFJTNDJTJGcCUzRSUwQSUzQ3AlM0UlM0NiJTNFRmF4JTNBJTNDJTJGYiUzRSUyMCUzQ2ElMjBocmVmJTNEJTIydGVsJTNBJTJCMTczMjUzMDUzNDQlMjIlM0UlMkIxJTIwNzMyJTIwNTMwJTIwNTM0NCUzQyUyRmElM0UlM0MlMkZwJTNFJTBB[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;customer-info-tab&#8221;][vc_custom_heading text=&#8221;For U.S. Government Customers&#8221; font_container=&#8221;tag:h3|font_size:28|text_align:left|color:%23003865|line_height:1&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_raw_html el_class=&#8221;accordion-container&#8221;]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1638875975887{background-color: #ffffff !important;}&#8221;][vc_column][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; el_class=&#8221;procedure-hero&#8221;][vc_column][vc_single_image image=&#8221;5102&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; el_class=&#8221;no-mb infinite-image desktop-image&#8221;][vc_single_image image=&#8221;5101&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; el_class=&#8221;no-mb infinite-image mobile-image&#8221;][vc_custom_heading text=&#8221;Customer Service&#8221; font_container=&#8221;tag:h1|text_align:left|color:%23ffffff|line_height:1&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_raw_html el_class=&#8221;no-mb&#8221;]JTNDaDYlMjBjbGFzcyUzRCUyMmhlYWQtYnJlYWRjcnVtYiUyMiUzRSUzQ2ElMjBocmVmJTNEJTIyJTJGJTIyJTNFSG9tZSUzQyUyRmElM0UlMjAlMkYlMjBDdXN0b21lciUyMFNlcnZpY2UlM0MlMkZoNiUzRQ==[\/vc_raw_html][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1693229846704{background-color: #ffffff !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_row_inner css=&#8221;.vc_custom_1693229872354{margin-bottom: 20px !important;}&#8221;][vc_column_inner el_class=&#8221;customer-info-tab&#8221;][vc_custom_heading text=&#8221;Customer support&#8221; font_container=&#8221;tag:h3|font_size:28|text_align:left|color:%23003865|line_height:1&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_raw_html el_class=&#8221;accordion-container&#8221;]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[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner el_class=&#8221;customer-info-tab&#8221;][vc_custom_heading text=&#8221;Endo Optiks Technical Support&#8221; font_container=&#8221;tag:h3|font_size:28|text_align:left|color:%23003865|line_height:1&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_raw_html el_class=&#8221;accordion-container&#8221;]JTNDcCUzRSUzQ2IlM0VQaG9uZSUzQSUzQyUyRmIlM0UlMjAlM0NhJTIwaHJlZiUzRCUyMnRlbCUzQSUyQjE3MzI1MzA2NzYyJTIyJTNFJTJCMSUyMDczMiUyMDUzMCUyMDY3NjIlM0MlMkZhJTNFJTNDJTJGcCUzRSUwQSUzQ3AlM0UlM0NiJTNFRmF4JTNBJTNDJTJGYiUzRSUyMCUzQ2ElMjBocmVmJTNEJTIydGVsJTNBJTJCMTczMjUzMDUzNDQlMjIlM0UlMkIxJTIwNzMyJTIwNTMwJTIwNTM0NCUzQyUyRmElM0UlM0MlMkZwJTNFJTBB[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;customer-info-tab&#8221;][vc_custom_heading text=&#8221;For U.S. Government Customers&#8221; font_container=&#8221;tag:h3|font_size:28|text_align:left|color:%23003865|line_height:1&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_raw_html el_class=&#8221;accordion-container&#8221;]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1638875975887{background-color: #ffffff !important;}&#8221;][vc_column][vc_empty_space [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"fullwidth.php","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-1786","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bvimedical.com\/us\/wp-json\/wp\/v2\/pages\/1786","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bvimedical.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bvimedical.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bvimedical.com\/us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bvimedical.com\/us\/wp-json\/wp\/v2\/comments?post=1786"}],"version-history":[{"count":0,"href":"https:\/\/www.bvimedical.com\/us\/wp-json\/wp\/v2\/pages\/1786\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bvimedical.com\/us\/wp-json\/wp\/v2\/media?parent=1786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}