We, at BVI, are always seeking engaged, innovative, and talented professionals who are interested in growing their career within the ophthalmic industry. We seek individuals who are looking to constantly learn, collaborate and advance eye health across the globe.  Valued BVI employees enjoy a complete benefits package plus a competitive salary. Benefits are individually discussed at time of offer of employment.

BVI is an Equal Opportunity/Affirmative Action (link) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Customer Service Representative

Overview

A Heritage of Precision, Innovation and Quality

BVI is focused on developing and manufacturing new, innovative and reliable products for a variety of ophthalmic and specialty microsurgical procedures. Our products are distributed worldwide by sales and marketing professionals recognized throughout the industry for their clinical expertise and outstanding customer service. We have that “start-up” feel but have several well-established and recognized brands in our portfolio. We are continuously striving to improve our existing products while creating new, innovative products as technologies and market needs change.

We are currently seeking a full-time temp-to-regular Customer Support Representative to join the US customer service team. The Customer Support Representative (CSR) will answer incoming calls from the customer service queue in a timely manner and will provide the highest level of customer satisfaction possible to both internal and external customers. The CSR will be capable of processing RMAs in an expeditious and accurate manner, and will process customer orders (phone, fax and mail), special orders, drop ship orders and customer changes according to established department policies and procedures in a timely and accurate fashion. The CSR will use an ERP system to provide prompt and efficient information to customers, call customers when necessary, and guide customers to other internal resources as necessary. Document and resolve customer problems, complaints and issues promptly in a positive, win-win manner that will retain and promote customer loyalty in accordance with company processes. Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems. The CSR will take initiative and personal ownership for meeting established individual and team metrics and will meet or exceed monitoring standards on phones.

Requirements

Associate degree or (equivalent 2 yr. College) and 2+ years of proven customer service support experience. Bachelor’s degree and related (medical device) experience highly preferred. Knowledge of customer service standards, procedures, principles and practices is desirable. Demonstrated commitment to provide superior customer service must be evident. Excellent PC/system skills and be computer literate with the ability to learn software programs like Microsoft Office (Excel, Word, PowerPoint), Outlook and other databases (ERP Systems, ACT). The CSR should possess strong data entry skills including accuracy, efficiency, and attention to detail, plus effective communication skills, both verbal and written, and comfortable interacting with customers and internal partners in a professional manner via the phone. Previous knowledge of the Ophthalmic or Medical Device industry is a plus.

Must be able to read/write English. While performing the duties of this job, employee is regularly required to talk or hear. The employee is frequently required to sit and reach with hands and arms. Computer work; lift-up to 20lbs unassisted.

BVI is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Jr. Staff Accountant

Overview

A Heritage of Precision, Innovation and Quality

BVI is focused on developing and manufacturing new, innovative and reliable products for a variety of ophthalmic and specialty microsurgical procedures. Our products are distributed worldwide by sales and marketing professionals recognized throughout the industry for their clinical expertise and outstanding customer service.

BVI is currently seeking a Jr. Staff Accountant, reporting to Accounting Manager, as a valued employee of BVI, you will enjoy a total benefits package including competitive salary, medical/dental/vision/life insurance, short- and long-term disability, fitness reimbursement, 401k, and more. This position’s main responsibilities will be to support the Month-End closing process, Account Reconciliations, Intercompany Activity/Reconciliation, operating expense variance analysis for SG&A departments and budgeting and forecasting for the US based business.  These activities include, but are not limited to, month-end journal entries, account analysis, intercompany invoicing and reconciliation, balance sheet account reconciliations, assisting with the completion of department operating expense budgeting and forecasting.   In addition, this position will have membership on cross functional project teams as required. Month end close support including preparation of monthly journal entries, account analysis and account reconciliations.  Owner of all month-end documentation for close process.  Reviews existing processes and makes recommendations/implement improvements.  Ensures all close related deadlines are met. Prepares monthly actual vs. budget apex analysis and variance explanations. Ad hoc projects/analysis as required.

Qualifications

BS / BA in Business, Finance, or Accounting, with Strong analytical skills.  1 to 3 years of experience in computerized accounting systems required.  Additionally, this individual must perform well in a team-based work culture. Strong Excel Experience in the month-end close process; experience in medical device industry a plus – Preferred:  Experience in the month-end close process; experience in medical device industry a plus. Sitting for long periods of time; standing; squatting; reaching; computer work (typing), phone usage; faxing; filing; lifting up-to 20 lbs. unassisted.

BVI is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Sr. Sales Representative- New York City & Northern NJ

Overview

A Heritage of Precision, Innovation and Quality

BVI is focused on developing and manufacturing new, innovative and reliable products for a variety of ophthalmic and specialty microsurgical procedures.  Our products are distributed worldwide by sales and marketing professionals recognized throughout the industry for their clinical expertise and outstanding customer service.

BVI is currently seeking a Sr. Sales Representative to help create and promote innovative, new microsurgical products for ophthalmic surgery.  As a valued employee of Beaver-Visitec, you will enjoy a total benefits package including competitive base salary plus commission, paid expenses including gas, auto allowance, medical/dental/vision/life insurance, short- and long-term disability, fitness reimbursement, 401k, and more.

Territory:  reside in and cover New York City & Northern NJ. Long island- (Nassau/Suffolk), Brooklyn, Queens, Staten Island, Southern Manhattan.

Responsibilities

The Sales Representative will be responsible for managing a sales territory, promoting & selling BVI’s ophthalmic disposable knives, instruments, kits, and other supplies. Target call points will be hospitals, OPERATING ROOMS and ambulatory surgery centers. Incumbent is also responsible for generating leads for capital equipment sales and support sales of capital equipment.   The Surgical Sales Rep will maintain knowledge of diverse portfolio of BVI products and support sales efforts for same. Incumbent is responsible for administrative reporting such as account profiles and analysis (including CRM population), daily/monthly/quarterly/annual planning, provision of competitive intelligence, maintaining an up-to-date list of inventories, expense reporting, etc. The Surgical Sales Rep must maintain and utilize an effective supply of marketing collateral in order to provide enough for promotional needs to support their assigned territory.

Requirements

BS or BA degree in Business and/or related medical field,

2 or more years selling medical devices in the operating room market to hospitals, surgery centers, and doctor’s offices. Candidates for this position should have a demonstrated track record of success and an aptitude to learn and apply new clinical knowledge. Strong interpersonal communication skills (verbal and written) and the ability to foster and develop strong relationships is a must. All candidates for this position must be proficient in the use of Microsoft Office and must be able to read and write in English.

Travel up to 50%.  Ability to drive a car; use lap top while sitting; use telephone and other hand-held devices; stand or walk for at least 4 hours at a time; presentations; written/oral communication in English; lift up to 70 lbs. Travel by plane, observe surgery in the Operating Room or Surgery Center.

BVI is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

 

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